Client Help Desk
Practice Management Help Desk
How do I set or update call availability?
What happens when a client requests an initial call?
How do I block off call times if I am out of office?
How do I cancel or reschedule an initial call?
How do I find requested call details?
How do I add recurring events to my call availability?
How do I edit or delete a recurring availability event?
Is a two-way calendar sync supported?
What if I do not want to offer phone consultations?
What are the call scheduling limits?
How do I turn off phone consultation booking?
How do I enable phone consultations?
How can I view upcoming phone consultations?
Why do clients have to create an account?
What’s the difference between “Available” and “Busy” times?
Why am I no longer receiving text notifications for calls booked?
What if I never used the old phone consultation tool, can I still use the new one?
Can clients book full appointments via Zencare?
Is there any cost associated with the call scheduling tool?
Do I need to do anything to confirm a requested call?
What do clients see when they request a phone consultation?