If you receive a notification that a client has booked an initial call and the time works for you, no action is required on your end until the time of the call.

You and the client will receive reminders 24hr and 1hr before the time they request that you call. Both you and the client can reschedule or cancel up until the call time if needed.

However, many clients do appreciate hearing from their prospective provider in advance of a call! Follow these steps to message a client who requests a phone consultation.